Shipping and Delivery

Shipping

All of our products are dispatched from Victoria using Australia Post.

Free standard shipping for all orders over $100 Australia wide. 

For orders under $100, standard shipping is a flat rate of $10 Australia wide. 

For international shipping please contact Evia Nappies at hello@evianappies.com.au

Standard Shipping Timeframes

We do our best to have your fluff mail out to you as soon as possible. That's why we aim to package your order and have it in the mail within 24 hours. Once dispatched, delivery times are approximately 1-7 business days depending on your location.

Tracking your order

All orders are shipped via Australia Post using a fully trackable service. You will receive a confirmation email displaying your tracking information once the order is shipped. If you are wanting to follow up on the progress of your order or enquire about delays or a missing parcel, please contact Australia Post directly quoting your tracking number. Evia Nappies does not hold any responsibility once your order has been dispatched.

Free local pick up

We offer free local pick up for customers who are happy to collect their order from our stockist Live Eco in Geelong. 

Simply place your order and use the code LIVEECO at checkout. Once your order has been finalised, you'll receive a confirmation email letting you know when your order is ready for collection. 

Pick up location and times:
Live Eco

Shop 1/112 Pakington St, Geelong West VIC 3218
Monday - Friday: 10am - 5:30pm
Saturday: 10am - 4pm
Sunday: Closed


Returns

Please choose carefully as Evia Nappies does not accept exchanges or refunds for for change of mind on purchases.

Although we do our best to ensure our products are to the best standard, we ask that you inspect your items upon arrival and notify us of any faults within 7 days. Please note that shipping and handling fees are non-refundable, and that the customer will incur the cost of return postage on these orders.